Orthotic prescription questions, clinical support queries, and common concerns about switching labs.
Send us brief case details — diagnosis, key findings, footwear constraints, casts or scan details — and we will suggest an orthotic approach.
MM Podiatry currently accepts foam impression boxes and slipper casts only — sent by post.
We accept most major scan formats, including STL and OBJ. Contact us before your first scan submission to confirm compatibility with your specific scanner.
Chairside: top cover changes, pads, external wedging, heel raises, shoe trimming.
Lab: shell profile changes, stiffness or posting adjustments, structural redesigns, full reprints.
You can describe them as custom devices that change how forces pass through the foot and leg, protecting injured tissues and supporting their wider treatment plan. They are not a standalone fix; they are one part of managing load alongside rehab exercises, footwear, and other rehab aids (e.g., resistance bands, wobble boards, sliders, etc).
Yes. We provide information that you can give to your patients covering why orthotics have been prescribed, what to expect over the first eight weeks, and when to contact your clinic. These are available to print or share with your patients digitally.
MM Podiatry supplies 3D printed orthotics to registered clinicians only — podiatrists, MSK physiotherapists, and GPs with extended MSK roles. We do not supply direct to patients.
Most clinicians start with an orthotic — they have a patient who needs a bespoke device, or they want to move from an existing lab to one that offers more. Some come through RehabHub 3D first, looking for a better way to prescribe and monitor rehabilitation, and find that connecting it to a bespoke orthotic makes clinical sense. Some arrive through our return-to-activity pathways and work backwards.
Wherever you start, we’ll kick off with a 20-minute onboarding call that covers your caseload, your current approach, and which patients to start with. We integrate the prescription form into your practice management system, set up your RehabHub 3D account, and identify your first cases together. From there, we work through your first prescriptions collaboratively — reviewing findings, explaining reasoning, and building templates from those early cases that make future prescriptions faster and more consistent.
Yes. Many clinics start with three to five collaborative cases before scaling up. First-month pricing for custom orthotics is £75 per pair, regardless of volume.
Your first month is £75 per pair regardless of volume. From month two, pricing is £90 per pair for 1–5 pairs per month, or £75 per pair for six or more. There is no minimum volume requirement. These prices are for the lab unit cost only — separate from the fees you charge your patients.
Talk to us about pricing and volume
3D printing allows for consistency and repeatability. A clinician-led lab means direct access to clinical reasoning support on complex cases. And the connection to digital rehabilitation and structured return to activity is not available from a standard orthotic supplier.
Switching is also lower-risk than it sounds. You can trial MM Podiatry alongside your current lab for a month — try us with a small number of carefully chosen cases, at the introductory rate of £75 per pair (regardless of volume) in month one, with clinical fit and workmanship guarantees in place. Most clinicians find the first three to five cases tell them everything they need to know.
No. We embed our prescription process into your practice management system and use quick-select templates.
For early cases, we expect to refine things together. We adjust and, where needed, remake devices — then we build personalised templates from those learnings.
You choose the plan that matches your team size and continue. If it is not the right fit, walk away — there are no long contracts and no hard sell.
Yes. Through our partners WalkActive and Streek, clinicians can direct patients into structured, digitally delivered return-to-activity programmes. WalkActive supports patients returning to everyday walking and function. Streek supports patients returning to running. Both are progressive programmes built around the same load management principle that runs through the MM Podiatry system.
When you select a return-to-activity programme via the MM Podiatry prescription form, referral details are generated and provided to you automatically. When your patient is ready to progress, you share the referral link or QR code directly with them — they sign up to the appropriate WalkActive or Streek programme and the platform manages their progression from there.
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