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Privacy Policy

Privacy Policy - the basics

Last updated: 20/02/2026

MM Podiatry & Orthotics (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This policy explains how we collect, use and store personal data when you visit our website or engage with us as a clinic partner.

1. Who We Are

MM Podiatry & Orthotics is a UK-based provider of bespoke 3D printed orthotics supplied to clinics and healthcare professionals.

For data protection purposes, we are the data controller.

Contact:
Email: mmpodiatryandorthotics@hotmail.com
Phone: 07920403495

2. What Data We Collect

We may collect and process:

From Website Visitors:

  • Name

  • Email address

  • Phone number

  • Clinic name

  • Enquiry details

From Partner Clinics:

  • Contact details

  • Clinic business information

  • Order details

  • Prescription information

We do not collect patient-identifiable data through our website.

3. How We Use Your Data

We use data to:

  • Respond to enquiries

  • Process clinic partnership applications

  • Fulfil orthotic orders

  • Provide customer support

  • Maintain business records

  • Comply with legal obligations

We only process data where we have a lawful basis under UK GDPR.

4. Data Sharing

We do not sell personal data.

Data may be shared with:

  • Delivery providers

  • Payment processors

  • Professional advisors

  • IT and hosting providers

All third parties are required to handle data securely.

5. Data Storage & Security

We implement appropriate technical and organisational measures to protect data against unauthorised access, loss or misuse.

Data is retained only as long as necessary for business or legal purposes.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction

  • Request erasure

  • Restrict or object to processing

  • Lodge a complaint with the ICO

To exercise your rights, contact us using the details above.

7. Cookies

Our website may use cookies to improve user experience and monitor performance. You may disable cookies through your browser settings.

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